How do I amend my orderUpdated 6 months ago
There is a 15 minute grace period on our website, so any orders placed you should be free to cancel within the first 15 minutes. After the first 15 minutes we can’t guarantee as the order will have been sent through to our system and warehouse for processing.
Once an order has been placed, we are unable to amend the items in the order. We are unable to add products or combine 2 orders into one. If you wish to cancel an order, contact us via the Contact Us form selecting ‘cancel my order’ as the reason and we will do our best to action this for you, or contact us via our Live Chat (9:00am – 4:00pm Monday to Friday) quoting your name, order number and full address.